This PDPA Statement sets out how Property Butler (also known as "I Tech Management Solutions Sdn. Bhd.") collect, store and handle personal information (as defined below) of individuals in accordance with the Personal Data Protection Act 2010 ("PDPA") and the laws of Malaysia.
The aim of this PDPA Statement is to explain to you the kind of personal information that we may gather from you and how such personal information is gathered, processed, stored, used, disclosed and/or transferred and most importantly, your right to access and correct your personal information.
I Tech Management Solutions Sdn. Bhd.(1237855-P) and operate its websites propertybutler.my and/or services.propertybutler.my (collectively or individually referred to as the “website”) and distributes a community mobile platform called the Property Butler apps (collectively or individually referred to as the “App”), and/or other services which may be offered from time to time. This PDPA explains how we handle Personal Data and comply with the requirements of Malaysia’s Personal Data Protection Act 2010 (“PDPA”).
Property Butler is a solution provider for Estate Agent/Managing Agent/Management Company/JMB & MC. Property Butler is a tool to manage Gated and Guarded Properties, Stratified Property and or related to Building Managements, Security management and marketing platform, management, accountancy system, marketplace. With Property Butler platforms we connects all Residents, Managing Agent/Management Office/ JMB & MC and Security Companies.
Personal Information is any information that can identify a person either directly or indirectly. This includes any information that can be used to distinguish, identify or contact you, such as your Name, Address, Identity Card /Passport Number, Contact Details, Email Addresses, date of birth, gender, device ID and operating system/version.
In order for us to provide you with our Products and/or Services, we need to collect relevant personal information from you and it may include (but not limited to) the following:-
We do not sell or disclose your information in an unauthorised manner to any third parties. Your information is used strictly for the following purposes mentioned herein, but not limited to:
Save in accordance with this PDPA Statement and except as permitted or required under any enactment, law, statute or regulation, we will not use or disclose your Personal Information without any prior consent (implied and/or express).
In situation where indicated, the provision of personal information is compulsory to enable us to server you better, and if the personal information is insufficient, we have the rights to collect necessary information via sending out Personal information collection form to you or by phone call to get your updated informations.
Subject to the compliance of certain and terms and conditions, we will grant you access to your personal information if it is either:-
You may make a request to us by contacting us directly via the contact number and/or email provided below:
We shall endeavor to comply with your request to access and/or made all reasonable corrections to your personal information within 14 days upon receipt of the same.
You are responsible for providing accurate and complete information to us about yourself (i.e. personal information) and updating this personal information as and when it becomes inaccurate, outdated or incomplete by contacting the Property Butler (also known as "I Tech Management Solutions Sdn Bhd") via the contact number provided at “Your Rights To Access And Correct Your Personal Information.
We reserved the right to amend this PDPA Statement from time to time and the updated version shall apply and overrides any and all previous versions, including but not limited to, leaflets or hard copy versions. Please check our website regularly for additional information on our most up-to-date policies and practices that may be applicable to you.
Should you have any queries, concerns or complaints in relation to this PDPA Statement, kindly contact us at the Property Butler’s Customer Support and Happiness from 9.00 am – 6.00 pm at the following contact points: